TERMS AND CONDITIONS

VAT 

All of our quoted prices are inclusive of VAT at the prevailing  rate, however adjustments will have to be made to comply with any change in rates or other legally imposed changes in respect of VAT.

PAYMENT

We accept all of the following types of payment:

-          Credit / Debit Card,

-          Cash Payments,

-          Paypal,

-          Bank Transfer,

-          Interest Free Credit,

Please note: any deposit payment is not refundable after a week from placing an order.

GUARANTEE

Furniture are  covered under warranty from the manufacturer  for a period of 12 months from the date of order and covers manufacturing defects.

CANCELLING  YOUR  ORDER

FURNITURE:

After placing  an order, we do not accept returns after 7 days from the date of order.

According to distance selling regulation, the customer is responsible to pay for returns, minimum of £100 and a price depends of the returned item and location.

If you cancel your order once it has been delivered, you must not use the goods, must make  them available to us when we collect them on the date we will agree with you. You will be responsible for the cost of returning the goods and you must take good care of the goods whilst they are in your possession. Please ensure that the goods are maintained in a saleable condition  and  their original packaging. Self assembly furniture cannot be returned once assembly is part or fully completed.

We will collect the goods and then refund the cost of the items ordered within  30 days  of cancellation.

Any individual orders ( with selection of colour or  fabric ) are not under returns and exchange.

Any deposit  paid is not refundable after 7 days from the day of placing an order  with JS FURNITURE.

If you do not comply with your obligations above , we will not agree to the refund or may make a reasonable charge to cover any costs that we incur ( for example : wasted collection journeys or goods you have damaged or lost ).

 

FURNITURE ACCESSORIES:

If, for any reason you are not happy with your purchase, you may return your item(s) within 7 days of receipt. You will be refunded in full for the product you return as long as it is in the same condition and packaging originally supplied. Returns must be sent by recorded post. We cannot refund the postage cost.

 

CANCELLATIONS BY JS QUALITY FURNITURE

We reserved the rights not to accept an order if :

-          Your payments was not authorized,

-          You have not completed with our terms and   conditions of sale,

-          We do not have the stock to fulfill the order,

-          We are unable to delivered the products to your area,

-          The item was incorrectly priced or described on the website,

If an order is cancelled by JS QUALITY FURNITURE , any payments made to us will be refund within 30 days of the cancellation.

COMPLAINTS

FURNITURE:

Any complaints must be submitted within 7 days from the date of the delivery. To reduce costs to minimum, complaint does not include replacement of the whole item. Will be replacement only damaged parts. Buyer is obliged to send photos of damaged parts by post or email to us, containing a detailed description of the part which is subject to exchange. Exact description of the damaged parts will allow us to speed taking into consideration the complaint.

Furniture that do not fit in the entrance to your home or on the stairs  because of the size ( furniture are delivered in flat pack ) are not subject to complaint or refund. Please, check that with our customers service.

JS QUALITY FURNITURE LTD is not responsible for damages that result from the use of other than JS QUALITY FURNITURE delivery service. Any damage sustained during delivery cannot be the subject of the complaint.

All ex-display are not the issue to complaint.

Please note: all photos presented are the samples and colour received may be slightly different.

 

FURNITURE ACCESSORIES:

Any complaints must be submitted within 24 hours of delivery. We will be unable to resolve the issue, provide a replacement or refund after this time.

PRIVACY POLICY

The information that you provide is used to process and send your order. We also use the information to contact you if there is a problem with your order.

JS QUALITY FURNITURE does not sell or share your name, address, phone number or any other personal information with any other.

JS QUALITY FURNITURE LTD do not store and share your financial details.

We keep our privacy policy under regular review and we will place any updates in this website.

 

DELIVERY

DELIVERY TERMS  OF FURNITURE:

JS  QUALITY FURNITURE LTD offers  two methods of delivery:

1)  FREE  DELIVERY - Purchase cost over £ 300.00 

                 Purchase cost up to  £ 201 - £ 300   - DELIVERY COST £ 49

                 Purchase cost between  £ 101  - £ 200 - DELIVERY COST £ 39

                 Purchase cost up to £ 100  - DELIVERY COST £ 29

2) COURIER  SERVICE -  small orders and small pieces of furniture.   

Delivery  depends on  where you live.

Below list of post codes, to which your order can be delivered without any extra costs:

G, EH, ML, KA, TD, DG, NE, CA, DH, SR, TS, DL, LA, BD, HG, YO, FY, PR, BB, LS, WF, HU, L, WN, BL, OL, HX, WA, M, HD, CW, SK, S, DN, LN, NG, DE, ST, TF, SY, LD, NP, HR, WR, DY, WV, WS, B, LE, CV, GL, OX, NN, PE, NR, IP, CB, MK, SG, CO, CM, SS, RM, AL, LU, HP, SL, RG, SN, BA, BS, DT, BH, SP, SO, PO, GU, RH, BN, TN, CT, ME, DA, WD, EN, IG, HA, N, NW, E, UB, W, SE, SW, TW, KT, SM, CR, BR..KW

OTHER  AREAS -  Contact us  for pricing.

Note:  Your order may be cancelled if we are unable to deliver to the address specified by you,despite the fact that the post code will be  listed by us ( PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41 )

We deliver our goods but our service does not include carry them into your property.

If you would like us to do so there is an extra charge, price depends on delivery address.

Please make sure you contact us before the delivery date to arrange delivery service.

Buyer will be charged an additional fee for wasted journey.

We offer  INSTALLATION  SERVICE and is depends on location.

Please, call on 01132049635 or email us for more details.

INSTALLATION SERVICE  PRICING LIST:

BEDROOM SET  £ 150.00

TV CABINET     £ 70.00 - £ 100.00

WARDROBE      £ 70.00

BED  FRAME      £ 50.00

CHEST OF DRAWERS  £ 50.00

BEDSIDE TABLE x 2   £ 30.00

The prices of our products does not including  assembly service charge.

Installation services are set separately.

Free delivery does not include furniture and furniture accessories in the same order.

Order will be automatically cancelled or customer will be ask for additional payment.

DELIVERY TERMS OF FURNITURE ACCESSORIES:

Amount of postage charges are calculated according to the weight of the products:

FREE DELIVERY - Purchase cost over £ 300

Weight from 0 kg - 1.5 kg     £ 4.99

Weight from 1.5 kg - 2  kg  £ 6.98

Weight from 2 kg - 10 kg  £ 9.00

Weight from 10 kg - 15 kg    £  9.00

Weight over 15 kg  £ 9.00 plus £ 0.30 for each additional kg.

If, for any reason you are not happy with your purchase, you may return your item(s) within 7 days of receipt. You will be refunded in full for the product you return as long as it is in the same condition and packaging originally supplied. Returns must be sent by recorded post. We cannot refund the postage cost.

Most of our furniture accessories is located in the stock. If you have questions regarding the delivery time and the quantity available, please contact us for more information.

Free delivery does not include furniture and furniture  accessories in the same order.

Order will be automatically cancelled or you will be ask for additional payment.

JS QUALITY FURNITURE reserve  the rights to change the delivery  timescale.

JS QUALITY FURNITURE LTD reserves the right to revise Terms and Conditions.

 

 

 

 

 

FROM 1 MAY TO 31 AUGUST ALL FURNITURE WITH FREE DELIVERY (subject to Terms & Conditions)